Shipping policy

Where we ship
We ship internationally and serve customers across the GCC, Middle East, UK, Europe, and other international markets, subject to shipping availability and applicable import regulations.

Processing time
Orders are normally dispatched within 1 to 3 business days after payment is confirmed, subject to product availability.

Delivery time
Delivery takes approximately 3 to 7 business days. Delivery times are estimates and may vary by destination, carrier, and customs clearance.

Shipping costs
International shipping is calculated based on destination, weight, dimensions, and shipping method. The shipping cost is shown at checkout before you pay.

Customs, duties and taxes
The customer is responsible for any customs duties, import taxes, VAT, clearance fees, or other charges imposed by the destination country unless explicitly stated otherwise.

Tracking
Once your order is dispatched, you will receive a shipping confirmation email with tracking details where available.

Questions
For any shipping question, contact us at Info@thephotonx.com.