Send Us a Message

Questions about parts, compatibility, or an order? Send us a message and our technical team will reply within 8 business hours, Saturday to Thursday.
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Machine down?

Broken machine? Error codes? Parts that needs replacing? Our engineers have seen it before and fixed it.

Send us what you have and we will tell you what it needs. No model number required to start the conversation.

Submit a Repair Request

Reach the Technical Team

Tel: +44 7700 158945

WhatsApp: +44 7700 158945

Email: info@thephotonx.com

Reply within 8 business hours, Saturday to Thursday.

B2B

Clinic chains, service companies, and distributors: we support bulk orders, recurring parts supply, and repair partnerships across 74+ countries.

Message us to discuss terms