Technical Notes

Technical guides, fault code references, and maintenance insights for aesthetic laser technicians, clinic owners, and engineers. Covering the error codes for Candela, Cynosure, Deka, and more.

Candela GentleMax Pro Error Codes: Causes and Solutions

Candela GentleMax Pro Error Codes: Causes and Solutions

Quick answer: Candela GentleMax Pro fault codes include 1.1 and 1.2 (handpiece/canister bubble circuit), 2.1 and 2.2 (system hardware test), 3.1 (shutter fault), 4.2 and 5.1 (power supply communication and...

Cynosure Apogee Elite Error Codes: Causes and Solutions

Cynosure Apogee Elite Error Codes: Causes and Solutions

Quick answer: Cynosure Apogee Elite critical fault codes cover water flow (E01), shutter faults (E02, E03, E12, E13), fuse and power faults (E04, E06, E07, E08), coolant faults (E09, E10),...

Cynosure Cynergy Error Codes: Causes and Solutions

Cynosure Cynergy Error Codes: Causes and Solutions

Quick answer: Cynosure Cynergy fault codes use an "E" prefix and cover water flow (E01), shutter faults (E02, E03), electrical and memory faults (E04, E05), YAG IGBT overload (E07), heater...