{"title":"Communication Fault","description":"\u003cp\u003eCommunication faults between handpiece and system usually trace to the handpiece circuit board, a broken conductor in the signal cable or umbilical, or a connector that is no longer seating. The parts below resolve those causes.\u003c\/p\u003e","products":[{"product_id":"candela-handpiece-board-12-15-18-mm-air","title":"Candela Handpiece Board 12 \/ 15 \/ 18 mm Air","description":"\u003cp\u003e\u003cstrong\u003ePCB control board for Candela Gentle Pro series handpieces, 12 \/ 15 \/ 18 mm air-cooled configuration.\u003c\/strong\u003e The board reads trigger and slider inputs, times the air cooling valve against each pulse, and handles communication between the handpiece and the main system.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhy it fails:\u003c\/strong\u003e Heat cycling and connector wear degrade the board's traces and joints, producing dropped communication, mistimed cooling, and a handpiece that intermittently stops firing. Faults stay within this size group's board and do not carry across configurations.\u003c\/p\u003e","brand":"PhotonX","offers":[{"title":"Default Title","offer_id":59927661248896,"sku":"CND-0671","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0995\/9948\/3264\/files\/Hpboard2-01_b7acc85a-e9de-431b-8477-343ed2e61838.jpg?v=1792846652"},{"product_id":"candela-handpiece-board-12-15-18-mm-dcd","title":"Candela Handpiece Board 12 \/ 15 \/ 18 mm DCD","description":"\u003cp\u003e\u003cstrong\u003ePCB control board for Candela Gentle Pro series handpieces, 12 \/ 15 \/ 18 mm DCD cryogen-cooled configuration.\u003c\/strong\u003e The board reads trigger and slider inputs, times the DCD cryogen spray against each pulse, and handles communication between the handpiece and the main system.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhy it fails:\u003c\/strong\u003e Heat cycling and connector wear degrade the board's traces and joints, producing dropped communication, mistimed cooling, and a handpiece that intermittently stops firing. Faults stay within this size group's board and do not carry across configurations.\u003c\/p\u003e","brand":"PhotonX","offers":[{"title":"Default Title","offer_id":59927661609344,"sku":"CND-0672","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0995\/9948\/3264\/files\/Hpboard2-01_5a0bcff0-a552-4819-8b5d-3f63a37ac87b.jpg?v=1792846642"},{"product_id":"candela-handpiece-board-20-22-24-mm-air","title":"Candela Handpiece Board 20 \/ 22 \/ 24 mm Air","description":"\u003cp\u003e\u003cstrong\u003ePCB control board for Candela Gentle Pro series handpieces, 20 \/ 22 \/ 24 mm air-cooled configuration.\u003c\/strong\u003e The board reads trigger and slider inputs, times the air cooling valve against each pulse, and handles communication between the handpiece and the main system.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhy it fails:\u003c\/strong\u003e Heat cycling and connector wear degrade the board's traces and joints, producing dropped communication, mistimed cooling, and a handpiece that intermittently stops firing. Faults stay within this size group's board and do not carry across configurations.\u003c\/p\u003e","brand":"PhotonX","offers":[{"title":"Default Title","offer_id":59927662330240,"sku":"CND-0673","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0995\/9948\/3264\/files\/Hpboard2-01_8df684f0-2fa4-4add-959f-5c8e255b11be.jpg?v=1792846633"},{"product_id":"candela-handpiece-board-20-22-24-mm-dcd","title":"Candela Handpiece Board 20 \/ 22 \/ 24 mm DCD","description":"\u003cp\u003e\u003cstrong\u003ePCB control board for Candela Gentle Pro series handpieces, 20 \/ 22 \/ 24 mm DCD cryogen-cooled configuration.\u003c\/strong\u003e The board reads trigger and slider inputs, times the DCD cryogen spray against each pulse, and handles communication between the handpiece and the main system.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhy it fails:\u003c\/strong\u003e Heat cycling and connector wear degrade the board's traces and joints, producing dropped communication, mistimed cooling, and a handpiece that intermittently stops firing. Faults stay within this size group's board and do not carry across configurations.\u003c\/p\u003e","brand":"PhotonX","offers":[{"title":"Default Title","offer_id":59927662887296,"sku":"CND-0674","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0995\/9948\/3264\/files\/Hpboard2-01_93255ccf-3923-462c-8fde-5d67a273dcb4.jpg?v=1792846628"},{"product_id":"candela-handpiece-board-26-mm-air","title":"Candela Handpiece Board 26 mm Air","description":"\u003cp\u003e\u003cstrong\u003ePCB control board for Candela Gentle Pro series handpieces, 26 mm air-cooled configuration.\u003c\/strong\u003e The board reads trigger and slider inputs, times the air cooling valve against each pulse, and handles communication between the handpiece and the main system.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhy it fails:\u003c\/strong\u003e Heat cycling and connector wear degrade the board's traces and joints, producing dropped communication, mistimed cooling, and a handpiece that intermittently stops firing. Faults stay within this size group's board and do not carry across configurations.\u003c\/p\u003e","brand":"PhotonX","offers":[{"title":"Default Title","offer_id":59927663608192,"sku":"CND-0675","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0995\/9948\/3264\/files\/Hpboard2-01_f2110ef9-9710-446e-baf4-4a2011f1a4eb.jpg?v=1792846621"},{"product_id":"candela-handpiece-board-26-mm-dcd","title":"Candela Handpiece Board 26 mm DCD","description":"\u003cp\u003e\u003cstrong\u003ePCB control board for Candela Gentle Pro series handpieces, 26 mm DCD cryogen-cooled configuration.\u003c\/strong\u003e The board reads trigger and slider inputs, times the DCD cryogen spray against each pulse, and handles communication between the handpiece and the main system.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhy it fails:\u003c\/strong\u003e Heat cycling and connector wear degrade the board's traces and joints, producing dropped communication, mistimed cooling, and a handpiece that intermittently stops firing. Faults stay within this size group's board and do not carry across configurations.\u003c\/p\u003e","brand":"PhotonX","offers":[{"title":"Default Title","offer_id":59927664034176,"sku":"CND-0676","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0995\/9948\/3264\/files\/Hpboard2-01.jpg?v=1792846579"},{"product_id":"candela-pcb-wire-gentlemax-pro-9035","title":"Candela PCB Wire GentleMax Pro 9035","description":"\u003cp\u003e\u003cstrong\u003eSignal wire harness for Candela Gentle Pro series systems, reference 9035.\u003c\/strong\u003e Multi-conductor harness that carries handpiece signal and counter data between the handpiece board and the main system.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhy it fails:\u003c\/strong\u003e Flex cycles fatigue the conductors at the connector crimps, producing intermittent faults that appear under movement and vanish on the bench. The failures mimic board faults and are frequently misdiagnosed.\u003c\/p\u003e","brand":"PhotonX","offers":[{"title":"Default Title","offer_id":59927668818304,"sku":"CND-0018","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0995\/9948\/3264\/files\/CND-0018.jpg?v=1789840034"}],"url":"https:\/\/thephotonx.com\/es\/collections\/communication-fault.oembed","provider":"ThePhotonX","version":"1.0","type":"link"}